Acceptable Use Policy

Last updated: January 21, 2025

This Acceptable Use Policy (“AUP”) sets forth rules that apply to the use of the services (“Services”) provided by High Fidelity, Inc.’s (“High Fidelity,” “us,” “we,” or “our”). By accessing, or otherwise using the Services, you agree to abide by this AUP. High Fidelity may modify this AUP at any time by posting a revised version on High Fidelity’s website.

Use Restrictions. Users are prohibited from using the Services to engage in any use of the Services that:

• Is obscene, defamatory, deceptive, harassing, abusive, threatening, hateful or discriminatory;
• Violates anyone else’s intellectual property, privacy, publicity or other rights;
• Violates applicable laws or regulations;
• Contains viruses, malware, malicious code or similar harmful materials; or
• Otherwise violates this AUP.

Prohibited Conduct. You will not and will not attempt to:

• Engage in deceptive or illegal activities (including, “spoofing”, “phishing” or pyramid or similar schemes);
• Generate content for spam or other unsolicited communications to other users;
• Use the Services in violation of data, privacy or other applicable laws or regulations; or
• Use the Services to engage in, promote, support or facilitate hateful, discriminatory or violent activities.

No Disruption. You will not and will not attempt to:

• Access the Services through unauthorized means (for instance, sharing credentials);
• Disable or interfere with the Services or circumvent any security or access controls;
• Reverse engineer or otherwise attempt to discover the source code of any portion of the Service, except to the extent that the activity is expressly permitted by applicable law;
• Monitor traffic on the Services without High Fidelity’s permission;
• Probe, scan, penetrate or test the vulnerability of High Fidelity’s system or network; or
• Try to access other users’ data or accounts without their express permission.

Others. You will not permit or encourage others to commit any of the actions above.

We may monitor compliance with this AUP and investigate any violations. If we determine that you or your Customer Data violates this AUP, we may remove or suspend access to your content or suspend your access to the Services.

We may report any activity that we suspect violates any law or regulation to law enforcement officials, regulators, or other appropriate third parties, and cooperate with them to investigate and prosecute illegal conduct. Our reporting may include disclosing information related to the violation of this AUP.

If you become aware of any suspected violation of this AUP, please notify us at abuse@highfidelity.com and provide a full explanation of the bases for the violation. We may request your assistance to help stop or remedy the violation, and you will cooperate and assist us in connection with any such violation.